Buy Lenovo G580 15.6-Inch Laptop (Glossy Brown IMR)

Customer Ratings:

Got the computer in a timely mannor, thanks Amazon. Got it up and running, I was excited to try Windows 8. I was taking the leap. I like Windows 8 and after 5 minutes of getting used to the new interface it was working fine for me. We did buy this computer for our 14yr son and so it was his turn to have some fun. It worked well, very fast. Then day 2. He was playing his favorite game, and called me over because the computer was frozen. Could not do anything with it. Hard boot. No good. Used the "one key recovery" feature, to roll back to original settings. Came back up for a bit then, would not load Windows any more at all. Talked to the nice lady at Lenovo and she offered to send factory recovery disks at no charge. I will update this when we try to recover. Great computer, no so sure about the software, may need a few updates before Win 8 is perfect.

Update Dec 20th : Lenovo sent recovery disks. Attempted recovery with Lenovo on the phone to guide me. Did not work, the computer is going back to be repaired. Not too happy now, but cannot complain about the service, it was fine. I hope the machine works properly when it gets back, will update.

Update Jan 17th : Still waiting. They are replaceing the motherboard and do not have the correct one in stock at the repair center it is at, so they say, must come from China or something, not a very happy customer at this point.

Update Jan 29th : Lenovo is now not the company I would recomend

Update Feb 16th : Finally have the computer back. It is running well. Lennovo support was terrible giving mis-information and outright lies were told to us. According to the "Lenovo Depot Repair Center Repair Action Report" that came back with the machine, the repair was replace hard drive. The telephone support told us that the motherboard needed to be replaced and it was not available and that is why the repair was taking over 5 weeks. If it was jus t a HDD replacement it should have taken no time at all. There is no problem finding a HDD at a repair depot I would hope. I am a very unhappy customer Lenovo. I hope that some people will think twice about buying any product from you. As a small business owner, if something this bad happened, I would bend over backward to make sure my customer was happy in the end. No such thing with Lenovo. I asked maybe if they could put in an extra 4GB of ram to help make up for my inconvience, no reply. The only thing that really surprised me was that we actually got our computer back. Lenovo you need to seriously look at how you treat your customers.

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I bought this laptop for my uncle. It is a good laptop for decent home and office usage. It is not ideal for playing high graphics games. If you need a laptop for home and office usage, this is the one!

Pros:

Screen size

Weight

Keyboard with numpad

Big HDD

Good i5 processor

Cons

Average Graphics Card

Windows 8 (personal opinion I didn't like it that much)

RAM could have been more... although this is not a real problem as such!

On the whole, its a good i5/4GB/750GB combination!

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I bought a G580 and it failed right out of the box. Lenovo's customer service is not a service---it is a nightmare. Negotiating their phone menu is like trying to get thru a maze. I returned the computer as directed and heard nothing back. Nobody in their customer service knows what department does what. Constant holds and misconnections to wrong numbers. Then just try calling back. Finally after waiting (they said they would contact me) two weeks I told them to cancel sending me a replacement. DON"T buy Lenovo.

Honest reviews on Lenovo G580 15.6-Inch Laptop (Glossy Brown IMR)

Pros:

1. It seems to be a pretty fast machine for the most part.

2. It has the latest OS, Windows 8, only a disadvantage while getting used to this vastly different experience from any other Windows version.

3. Nothing has gone wrong yet with any of the hardware.

Cons:

1. Keyboard difficulties: (a) The standard key section is too close to the Num key section: this makes it harder to tell where certain keys are when the room isn't well lighted (very annoying!) (b) The CapsLk key looks the same whether caps lock is on or off.

2. The laptop user is led into using LOTS of junk software and software that s/he must eventually either give up or pay for.

3. Attempting to get a little laptop support online from a Lenovo rep was pretty much a waste of time and nevertheless a cost to Lenovo that the users probably pay for in the cost of the laptop.

Find helpful customer reviews and review ratings for Lenovo G580 15.6-Inch Laptop (Glossy Brown IMR)

The design/look is stylish. The color is such a deep brown that it almost appears black (and has faint sparkle specks in the finish similar to a car paint job). It looks really nice. The keyboard is also designed very well. I can type with no issues. The keys feel good and they are sturdy. It doesn't feel cheap. I'm also enjoying the Windows 8 experience. Even though the OS is made especially for touch screens, it still feels fairly natural for the laptop. I enjoy the apps interface of Windows 8. Anyway, I recommend this laptop.