Buy Lenovo ThinkPad Edge E530c 336633U 15.6-Inch Laptop

Customer Ratings:

This product is absolut rubbish. The laptop randomly crashes when I play videos of any kind. Until now I contacted the customer service about 23 times, I had to send in the laptop three times! and each time they said they had the final solution. They never had. It is a real pain when you need the laptop for work and have sensitive material on it but all they do is saying they will exchange something new. It cost me several hours each time to clear my laptop and to put everything back on.

Now the guarantee expired with all the sending back and forth and they refuse to help me any further without paying.

THIS IS TOTAL RIPOFF!!! Never buy this product!

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My E530C was ordered with Windows 7 and as soon as I opened the box, I saw recovery discs for Windows 8. I almost sent it back on the spot but I hadn't even opened the PC yet so I fired it up and it did come with W7 but it had a "Tech" icon and it needed a password that I didn't have. I suspect this new machine may be a refurb. Anyway, I called the tech support number and was pleasantly surprised to get an American human in Georgia from IBM who offered to take the machine back or else she would ship me W7 recovery discs. I opted for the discs, which arrived 2 days later. The installation took 4 hours, but appears to have worked so I'm still playing with the PC to ensure I can load and use all my software. My daughter has an older Lenovo laptop that is just excellent build quality and performance (don't know what model) but my E530 just feels cheap. I did buy a lower price machine but so far, I'm not impressed.

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This is a very nice Lenovo Thinkpad. Has everything I was looking for and is a much more reliable product then some other brands on the market.