Monday, January 20, 2014
Review of Lenovo ThinkPad SL510 28476GU 15.6-Inch Laptop (Black)
This purchase was a disappointment. Within less than a month after purchase in November 2009, the wireless card stopped functioning. Lenovo/IBM Customer Service was slow to respond, provided inaccurate information and instructions, required that I pay to ship the product to the service center for warranty repair, and communicated a general lack of interest in customer satisfaction. Without prior notice, Lenovo cancelled the service request. It is now March 24, 2010, and the laptop remains inoperable for the purpose intended.
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