Reviews of Alienware M17X 17.3" Black Laptop

Customer Ratings:

Pros: Cool looking exterior. Top of the line video card.

Cons: Overpriced. Easily overheats. Sub par components. Poorly engineered on the inside.

I have owned four Alienware computers, including three laptops and one desktop computer. I was severely disappointed with all of them. My first two laptops all died within one year. And, my last two were replacement computers given to me by Alienware and lasted no more than two years. They have a bunch of power under the hood and therefore have a short shelf life. Although Alienware computers look really cool on the outside, it's what's on the inside that is horrendous. With exception to the graphics card, the rest of the components are poor quality. And, the engineers at Alienware did a poor job in constructing the computers. Placing the hard drive next to an overheating video card is not smart engineering. Furthermore, screws were missing on the inside and the casing is typically made out of cheap plastic. I highly recommend to stay away from Alienware and consider other high-end gaming computer brands.

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How can I start this review off.

First of all, it was a great laptop for the 3 months that it worked.

It got a Windows error, causing me to reinstall Windows 7.

It installed fine and all, until I needed the recovery disk that it never came with.

I called Dell asking about sending it to them to get it fixed properly, they told me it would cost about $400-$500 dollars, WITH the warranty still on the stupid laptop.

It was a $1500 paperweight, and now it has Ubuntu Linux and can only be used to watch movies and browse the internet.

All in all, never purchase an Alienware laptop, or desktop because they will probably have a similar problem knowing that you can also build a desktop cheaper, or get a more powerful laptop from iBUYPOWER for about $300 cheaper.

1/10 would never trust Dell again.

Thanks for basically stealing my money.

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I have owned this laptop for about 8 months at this point. Let me tell you that is by far the fastest laptop I have ever used. It handles most games with ease at full graphics.

That being said there is a major flaw with this laptop. Within 2 months of owning the laptop, the keys started popping off. Dell does have a picture tutorial on how to put this keys back on, but if you follow the tutorial it will often lead to adjacent keys popping off. And if you push too hard when trying to get the keys to latch, then you are out of luck. Luckily my first experience with Alienware customer service ended in a keyboard replacement in less than 2 days from calling tech support. However when it started happening again tech support was not that helpful. I was told I would need to purchase a replacement keyboard for $110! The laptop is under warranty for 4 more months. I was even considering extending the warranty.

My suggestion is to use the built in keyboard as little as possible. I use a logitech keyboard now, my biggest issue is now the laptop does not really travel easily anymore.

Honest reviews on Alienware M17X 17.3" Black Laptop

this is awesome. it doesn't lag at all for FPS games including Modern Warfare 3.

you can play at high performances and still no lag :O

All I have to say is that this is the best gaming laptop I've ever got, the 3d features are also really nice but most games

don't have 3d so i don't recommend 3d. Thanks for reading .

MAKE SURE YOU BUY THIS.

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Find helpful customer reviews and review ratings for Alienware M17X 17.3" Black Laptop

this computer is awesome for all my games. i can even hook up my xbox 360 and ps3 through the hdmi ports. and i can hook up the computer to the tv through the hdmi port.