It's extremely well reviewed, all over the nets:
"UL20FT way better processor so snappier experience in everyday tasks, but poorer graphics (will handle HD content but not games). 1215N is better in terms of graphics and way cheaper. UL20FT is better built and more solid."
I love how small it is. Super light and portable.
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I bought this laptop in October 2010 as an upgrade from my bulky Gateway laptop. It is so light and portable, I brought it to my college classes with ease. I get lots of compliments on this laptop and I haven't had any problems with it. I use it everyday for checking emails, doing homework, shopping online, and watching videos on youtube and netflix. The hdmi plug-in allows me to view movies on my hd tv.Best Deals for ASUS UL20FT-A1 12.1-Inch Laptop (Silver)
I bought this laptop a few months ago and was looking for one with a long battery life and light weight. I had planned on buying a lenovo, but couldn't because I needed the laptop to arrive quickly (my old one had crashed) and lenovo would take 2 weeks.Anyway, the suggestion that the battery can last up to 8 hours is a lie. Even if you set the screen brightness to zero and limit the maximum power to 20%, the best I could get was 6 hours. However, even this didn't last. The laptop is now only a few months old and the maximum battery length is 4 hours. Consequently, I need to carry the power cord with me, which adds to the overall weight of the laptop. I could have saved a lot of money by buying a larger laptop (which are much cheaper), given the added weight of the power cord. I know several people with Dells and Lenovos who have laptops that last 7+ hours with actual usage (while running large programs).
I have mixed feelings on the customer service. While they do not put you through a long battery of diagnostics (which is nice), the only options they gave me were to do a factory reset or to send my computer back to their service center, which would mean 2 weeks with out my laptop (not convenient). On the plus side, I had very little wait time to speak with someone and their customer service representatives spoke English very well (which is not the case for Lenovo customer service representatives). In fact, if you call during business hours, the representative will likely be based in North America, during early morning hours (2am EST) it seems their tech support is foreign, but as I said the representatives English was perfect.
*************************UPDATE************************
I eventually sent the laptop to the tech support. It was under warranty, but I had to pay for shipping and purchase an appropriate shipping box (all other companies I have dealt with in the past have provided the box so that it would be properly packaged and paid for shipping). The freezing issue was fixed -they replaced the hard drive, updated bios and restored to factory settings. However, they didn't install any of the windows updates that have come out since Windows 7 was installed, so I had about 3 days worth of updates that needed to be installed. Furthermore, the windows installer would not work so I was unable to install anything that required this (such as Skype and itunes).
Once again I called the tech support and they offered the same 2 options: reinstall windows or mail in the laptop. I find it hard to believe that there aren't any other possible solutions, but they wouldn't even try to work through the problem.
This is the most disappointing purchase I have ever made. I do not recommend purchasing anything from this company.
Honest reviews on ASUS UL20FT-A1 12.1-Inch Laptop (Silver)
I bought this little laptop back in January for school. It was a replacement for an Asus Eee 1000 with a dead WiFi radio. I was hesitant to buy another Asus product, but the price and size were right, so I went ahead. This laptop lasted me about 9 months before the graphics card went out on me. I treated both laptops exceedingly well and they both malfunctioned overnight (as in they were fine the night before and then didn't work in the morning). The laptop is out for warranty repair now; it was received by Asus this past Friday and I am now waiting to hear the verdict. I would have rated it at 5 stars if it hadn't malfunctioned. As it stands I am giving this laptop 2 stars, because it worked well while it was functioning. I am reserving the final star for Asus: if they repair the laptop under warranty, I will add one; if they don't I will remove one. Unfortunately, this will more than likely be the last Asus product I will ever buy. One failure is an isolated incident, two failures shows poor quality control. If a company cannot produce a working product, then it does not deserve my patronage.***UPDATE 10/28/11***
So i got my computer back. They had to replace my entire monitor and then decided to replace the HD for the heck of it. The issue is that the HD and software now has some kind of virus and I can't install any anti-virus to get rid of it. I am now going to have to waste half a day reinstalling Windows 7, and did I mention I have a lab due this evening? ASUS is HORRIBLE! Steer clear!
***UPDATE #2 10/28/11***
The WIFI on the laptop just died and the machine has been "shutting down" for 8 minutes now. This is after returning it to a factory state. WORST_MACHINE_I_HAVE _EVER_OWNED!
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If you think you'll ever need customer service Don't buy an Asus. I had to replace my laptop 3 times over the course of the last 2 months and each time I contacted Asus customer service I was amazed by how bad they are.The first 2 laptops that I got from Amazon (Asus20FT) started freezing about 3 hours after I started working with them. They would freeze about 10 times a day and needed force restart. The first time I called Asus I had to wait on the line for an hour (!) just to get a very unprofessional rep. . He immediately concluded that the bios needs an upgrade (and of course the bios had the latest version he just didn't check that).
After trying to call them back and waiting on the line for an hour, I gave up and emailed them with a complaint. For 3 weeks they couldn't call me because I was out of the US (The laptop has a colorful sticker that says "global support"). Then, again without to much diagnosis, they concluded that the laptop's hardware needs to be tested in their labs and I should sent the laptop over. They do not give a replacement during for that period so after almost 2 months of reseting the laptop 10 times a day, and installing the laptop again and again, they expect the customer to be without a laptop for another week.I wasted so much time during these two months.
I turned to Amazon at that stage and their customer service was amazing. They sent me a new laptop before I sent them the malfunction one back. The service was kind and thoughtful.
The product itself is rather light and works well now. The 2 main setbacks:
1. They still have some issue with writing to the disk and sometimes the laptop freezes for a second or two.
2. The battery doesn't last for more than 3 hours
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