I have been a faithful fan of HP for at least 20 (twenty) years. Loved their products, good price point, their support, style,... everything. I've bought three HP laptops in the last five years, and they all have turned out bad from cheap plastic-y housings, loose-rattly keyboards, glossy monitors that start to flicker after two months for no apparent reason, slow startup, HP proprietary applications hungry for processing power with no added value and that take away resources... flat out bad performance. I've used computers for a very long time; my knowledge of computers and software is above the "advanced line" I know which "knobs to turn", how much, and in what direction to squeeze the most out of a computer, but this this model (and the other two HP's that I got, which are completely different ones) is flat out junk it has everything I described above... forget about trying to get info from their website but, if you're curious try getting the specs of a specific product, but be ready to deal with a maze.
I'll give Dell and MS Surface a try HP, you're out!
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