Buy Toshiba Satellite L855-S5244 15.6-Inch Laptop (Mercury Silver)

Customer Ratings:

When I first bought the Toshiba Satellite in the summer of 2012, it was the most powerful computer at Best Buy. This computer was marketed at $850, but was only $750 at that time. Even at the discounted price, this is a wonderful computer. The Toshiba anti-theft and virus software has gotten me out of many problems that killed off my previous computers. It is very fast, and very reliable. The computer screen is beautiful, the number pad is a great addition, and the hardrive protection is wonderful. However, it isn't flawless. On more than one occasion, this computer has overheated due to it's metal body. The computer will automatically shut off protecting it, which is good, but the fact that it does it at all, isn't good. I've had this issue with my Xbox where it'd do that and turn off randomly during a game. It's worse with this because I use my computer for important things, like generating essays. Another problem is that the trackpad is very glitchy. I'd definitely reccomend a USB plugin mouse for this. I've only gotten the bluescreen once, and that was due to a software issue from one of the programs I've installed on here not being configured properly. So if you want a cheap and fast computer, I'd reccomend this over the MacBook Pro any day.

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After careful research, on October 24, 2012, I bought online from Toshiba Direct a Toshiba Satellite L850 customized laptop for roughly $844 with taxes. I received it 2 weeks later but was out of town on work, so when the package was officially opened, it was after the 15 day "full refund" time period. What irony?! Well, I opened it, it worked fine the first time and the next morning, when turning on again, I got the "blue screen" treatment that so many other unhappy Toshiba buyers have experienced. I called Toshiba and got the scripted customer service replies for the next few days with no resolve. To be clear, I said I want to return it each time because I knew from former reviews that this was not going to just go away. No one helped at Toshiba's customer or tech service phone support and when I asked to speak with a supervisor, I was told they would have to call me back within 2 business days. Seriously? Well, that also didn't happen. So, I've now had the Toshiba laptop opened and out of the box for officially 3 weeks at this point, can't return it for a full refund, can't get sales or tech support to solve the problem, and can't get upper level supervisors to speak to me. Any wonder how I feel about spending $844 on this piece of garbage? It get's better too. Toshiba now wants to charge me shipping costs to send the laptop to their repair facility and perhaps within 2 more weeks, they'll tell me all of this is NOT under warranty and for a mere $200 more, they can fix it. Well, I decided I wasn't going to give them the option to fail me yet again. I took the laptop to a STORE (Best Buy) and spoke face to face with a PERSON (in their Geek Squad) and they ran a diagnostic in 1 day and yes, $200 later, fixed the blue screen problem and removed the spyware and adware that was also on the system too. One more thing; this is the first review I've ever written. Spending the five minutes of time to write this review will be worthwhile only if other online buyers don't also get fooled into wasting their time or money buying a Toshiba.

Best Deals for Toshiba Satellite L855-S5244 15.6-Inch Laptop (Mercury Silver)

I bought this as a desktop-replacement for my wife for $460 Nov 2012. Not sure why the price is higher now. You can find a higher performing toshiba than this for $680.

PROS:

Quality and durable hardware.

Textured D-Pad

Moderate windows 7 performance

CONS:

Be prepared to uninstall 10+ preinstalled toshiba bloatware.

Hassled constantly to purchase an antivirus program when Microsoft Security Essentials provides it for free.

Basic no-frills laptop that's great after an hour of uninstalling programs.

Honest reviews on Toshiba Satellite L855-S5244 15.6-Inch Laptop (Mercury Silver)

I like it. Awesome for the price. Feels cheap but acceptable given the price. Looks very good though. If you are looking for the best laptop under 500, and don't want a huge laptop, this is the one to get

Find helpful customer reviews and review ratings for Toshiba Satellite L855-S5244 15.6-Inch Laptop (Mercury Silver)

This Toshiba laptop is a great value. I am very pleased with its performance and speed. I would purchase this product again.