[[ASIN:B005PAJVVO ASUS K53U-DH21 15.6-Inch Versatile Entertainment Laptop (Mocha)]
I was especially disappointed when I plugged in my broadband modem and the RealTek Global Controller wouldn't recognize the ISP IP address. ASUS told me it was Comcast's fault because the laptop diagnostic stated it was a broadband issue... a quick ipconfig command in DOS revealed that the laptop was reading the IP addresses correctly... 3 more calls to ASUS after a DNS flush and reset, winsock reset and system recovery that took 8 hours total (the first call we reloaded the driver for the adapter). 2 of the four reps at ASUS spoke clear english, and 2 had very broken accents that just prolonged the agony. I finally had to return the product when ASUS concluded that the unit was faulty. It seemed to be OK at first, but without connectivity... and the service hassle... what was the point? I would have liked to see how the unit performed actually... unfortunately the bad experience will probably steer me away from ASUS. The keys and unit were quiet enough, the right and left click buttons were a bit noisy, but that is no big deal to me. Startup into Windows 7 was very quick and shutdown even quicker but I hadn't loaded my recording studio onto the machine yet either. The touch pad was REALLY sensitive... which can be a plus or minus depending on what you are used to.MY WIFE CHRISTINE IS VERY PLEASED WITH HER BIRTHDAY GIFT AND USES IT REGULARLY TO PLAY HER GAMES ETC.. VERY GOOD CHOICE....
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