I removed one star for two key reasons:
The keyboard is "soft"; we're clicky-keyboard family. It's layout is fine, comfortable, etc, but it will take some time to adjust to the softness of this keyboard.
I was unable to connect to my 5GHz wireless N network, but a few comments about this:
I have a dual-band router (Linksys WRT600N), sending both G and N speeds separately. This Acer was unable to connect to the N, but the G connection was fine. Note that my work laptop connects to the N network without issue. I think it may have to do with a newer wireless chipset in this unit because, although it only connects to G, it's reporting speeds of 130mbs (over the 54mbs 802.11G standard). Regardless, we're happy with the wireless performance and speed so far, but disappointing and frustrating it didn't "just work".
I tried contacting Acer support and though I only had the unit less that week, they stated that they did not have resources to assist me with this problem and directed me to fee-based support. Frankly, I find that a bit appalling. I happen to be fairly technical, but if you need basic support from a company, it's best to look elsewhere. This was the main reason for the star coming off.
In summary, if you need an affordable, full-featured laptop, this is a great option, but only if you're comfortable digging out of your own support holes -Acer is not your friend post-sale. Extra props to Amazon (as always) for crediting me when the price dropped prior to my receiving the computer.
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The laptop looks very simple and very business like without too much jazz however it performs well.The on board intel p6000 processor is great and very energy efficient making the battery life here great. The laptop is Perfect for all your basic laptop usage like web browsing video chatting, wrod processing and probably more.
While the keyboard is full with numeric keypad, I rated the keyboard as a con due to the smaller than usual dedicated arrow keys. All other keys are just fine.
Highlights for me overall are:
-15.6" bright screen with full sized keyboard/dedicated numeric keypad
-Intel p6000
-battery life is good for a 15.6 inch laptop
-N wireless card
-HDMI port
Cons for me overall:
-smaller than usual dedicated arrow keys
right click and left click mouse button is combined
Best Deals for Acer Aspire AS5741Z-5539 15.6-Inch HD Wi-Fi Laptop (Black)
I bought this laptop in August very skeptical. The price was very good for the hardware.In laptop as a whole looks very sleek and trendy. Many of my friends have complimented on the looks of it. The keyboard is a little noisy after some use but I enjoy the way it is designed. The multi-touch gestures that are on the laptop are very handy. It does not have many as a MacBook but the small ones it does have, for things like zoom in and zoom out, are very useful. The laptop has a very good battery life. I find the performance of the laptop very good overall. It can handle my small day to day web games and other activities such as just web browsing and also my heavy games such as Guild Wars. The laptops cooling system is pretty efficient, I have not had an overheating problem. The Webcam is a good one, but the program they initially give you to use has odd features that mess with the lighting in a bad way. If you use another program though it is a very good webcam. The computer has yet to be slow or give me any problems with the software or general running of it, minus the few flaws I will mention in the next paragraph. The sound quality is very good, as is the wifi card.
On the other hand I am very displeased with three things. First the headphone jack suddenly stopped working. This is very problematic when you have a roommate and are not tired. The screen breaks very easily, it took a small tumble and had numerous cracks on the screen and the screen only shows white. Comparing this to my old Dell XPS M1530 which has taken much more brutal drops and never cracked but once and it was just one that only caused half the screen to not work. So I was pretty disappointed that it was not as durable as I would have liked. The last thing that was not to my liking was the customer service. I have dealt with HP, DELL, and even HYPERSONIC when it was still around and have never come across a customer service so bad. I called about the screen, which I thought would be covered under the warranty, and the representative told me that the screen was not but anything else was. That made no sense to me, and I would have asked but I felt as though I could not talk to the lady because of her thick accent, and what seemed to be lack of caring or just lack of understanding English, which I am guessing the latter from her thick accent. If I enjoyed fake pleasantries as in saying "Sorry" every time I spoke then I would call back. Other then that they do nothing, which I was hoping for options which I asked for but did not get.
All in all, I do enjoy the laptop. Minus those three flaws I am very happy with the purchase.
Honest reviews on Acer Aspire AS5741Z-5539 15.6-Inch HD Wi-Fi Laptop (Black)
As the saying goes, "You get what you pay for." This is an inexpensive machine and if you're careful with it, it should serve you well. My escape key never did work and in a week it broke off. Yes, I could have it replaced but I have all my programs on it plus I use another keyboard. Also, the screen savers never go on and support couldn't help me short of saying restore it to it's default state.It went online and on my network quickly and easily. Acer support is quick to get through to and they don't ask you a ton of questions before they help you like HP does. But, if you need more than basic help, it costs you.
The sound card is awful on this computer. I've never had one quite this bad.
All told, it's a fair computer that's good for the basics. It's good for business. But if you like good sound and bells and whistles, you need to look elsewhere. The one good thing is the graphics card and the screen. It has a lovely screen and a nice picture.
--Susanna K. Hutcheson
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