Another issue I have come across is the placement of some of the keys on the keyboard. The right shift key is smaller than on a full size keyboard, with the up arrow right next to it. Many times while typing, I will accidentally hit the up key instead of shift. This also occurs with the small backspace key, where I will often hit the home key instead. Otherwise, the keyboard performs well. It has a nice action without a lot of noise.
The touchpad works well, especially with the included drivers. It enables multitouch much like a Macbook does (I bought this after selling my Macbook Pro). Not quite as smooth as the Macbook, but things like three finger left swipe takes you back in the browser. Pinch to zoom also works, although again not as smooth as what a Macbook has. Two finger scrolling also works well. An issue I have come across is the horizontal scroll bar at the bottom of the touchpad will sometimes activate when I don't want it to, scrolling me over instead of selecting what I want. It took some getting used to.
Otherwise, the screen looks great and has good brightness when turned all the way up. Seat-of-the-pants feeling places battery life on par with the MBP. I can get a good 6-7 hours out of word processing and web browsing.
Finally, the fit and finish of this are good, better than what I have seen from other manufacturers. The weight is not too heavy. It feels lighter than the MBP, but not as well built. The body is thin, and overall it is easy to carry around.
I took one star off because of the throttling on battery without a way to turn it off, as well as the keyboard design. Without those two things, it would have been five stars.
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Note: This is actually about the MSI X460DX-216US which has apparently been discontinued http://www.amazon.com/gp/product/B005WPUNU0/ref=oh_details_o03_s00_i00 but MSI has done such an awful job with customer service that I wanted to write a review on the closest model I could find.1/20/12: Purchased MSI laptop. It was everything I wanted it to be and more. Plus it was less expensive than a comparable Dell, and it ran computer drafting programs and 3D graphics games pretty well! Especially for the cost.
6/25/12: Laptop suddenly developed a problem where, if picked up or if resting my wrists on the empty space on either side of the touchpad, the laptop turns itself off. Tried this with and without the battery while plugged in and not plugged in and it happens consistently under all conditions. Since I was out of town at the time, I just used my laptop very delicately while placing it on a desk instead of my lap.
8/15/12: Finally home. Tested a theory where I hooked up the laptop to an external monitor and used a wireless keyboard and mouse. Laptop ran without any shutdowns for well over a week (never powered off). This confirms to me that it is something within the laptop that has a loose connection.
9/3/12: Went to MSI customer support and arranged an RMA online. It was quick and painless. Things are looking up!
9/17/12: On the MSI RMA status website, my laptop is indicated as "Your RMA has been received and is now in replacement, testing, or repair process."
9/21/12: MSI called me to tell me that they can't replicate the problem. I told them that they're insane because the problem occurred for me every time I would pick up the laptop. I told them so and they said they would look into it.
10/3/12: The MSI RMA status website has not changed. Called MSI to ask where my laptop is. After being on the phone for a half hour, I was told I would be emailed with more information. Apparently they have been waiting for a replacement motherboard and my laptop will be shipped out on 10/17/12.
10/24/12: The MSI RMA status website has not changed. I do not have a laptop. Called MSI to ask where my laptop is. After waiting on hold for 15 minutes, a recording told me to leave a voicemail. I left a very irritated voicemail. Then I sent an irritated email as a reply to the email that told me the laptop would be shipped out a week ago. Then I went to Amazon.com to write an angry review.
TL;DR version:
MSI Customer service is a joke. They have had my laptop for over a month and a half for what seems to me to be a very obvious diagnosis. This was my first MSI laptop I usually buy Dell. Dell had amazing customer service and they would promptly fix my problems whenever they arose. Dell would have shipped me a brand new laptop by now. One time I sent in my Dell (desktop) computer for repair and since that model was discontinued, they sent me the newer model, which was a thorough upgrade that I got entirely free of charge. THAT is customer service. Dell, I am sorry for abandoning you. MSI, words cannot fully express my disappointment. You have failed me for the last time.
Best Deals for MSI X460DX-008US: 14Inch HD (1366x768) Laptop, 2.1Ghz Core
This laptop delivers good performance for the price however it does not last at all. From opening and closing the lid the hinge magically breaks and eventually the monitor backing separates like it was cheaply glued together. Seeing that I am currently outside of the US I can't simply return it. I was trying to cope with the broken hinge until the webcam seems to have stopped working and now two out of my three USB ports seem to be gone as well. And this is after owning it for about 4-5 months.Great looking laptop but S***TY QUALITY
WASTE OF MONEY, WILL NEVER BUY ANYTHING MSI AGAIN -_-
Honest reviews on MSI X460DX-008US: 14Inch HD (1366x768) Laptop, 2.1Ghz Core
Bought the laptop for a friend who needed a gaming laptop. The laptop was a great deal, pretty much half price to other comparable laptops. Runs D3 on high and runs smoothly.I liked the layout of the laptop, I liked the functional buttons, very well thought out.
The glossy surface of the keypad shows some fingerprints but it didn't really bother me.
Great value, well designed gaming laptop.
Would 100% recommend.
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