Click Here For Most Helpful Customer Reviews >>
I got this last year as a Black Friday special and never really got it going until after Christmas. It has been nothing but a slow computer, poor customer service from Gateway, and an overall money pit to try to get it running. It has been "in the shop" more than working! Each time, I had to debate wheterh it may be more cost effective to suck up the loss and just get a new computer. Luckily I have a sister-in-law who has helped me out tremedously with taking the time to call for the horrible customer service from Gateway. It is noisy, it overheats easily-to the reviewer who said to get a cooling pad--this would be the only laptop I have every needed one for! It oculd double as a space heater! Sad, it was my first and likely last Gateway computer.Best Deals for Gateway M-1631u 15.4 inch Notebook
I would give this laptop a few starts if it wasn't for the customer service I just received. They have to be the WORST when it comes to getting support. Spent 3 hours online with them chatting then they tell me I have to buy a recovery cd in order to restore. Umm did I not purchase a license when I bought the laptop, why do I have to now pay for a restore cd. And why wasn't one included. Battery is bad. Power cable doesn't work. Plugged in another power cable from another laptop and that turned the darn thing on but isn't charging the battery. DO NOT BUY>Honest reviews on Gateway M-1631u 15.4 inch Notebook
OK YES it does have an overheating problem, use a cooling pad or reduce the brightness on your screen and you will be fine. It shuts does by itself only if it is overheating, and boy is that a good thing, otherwise you would end up with a melted laptop.... So once you get the hang of how to control the overheating issue, it is a great laptop, especially for the price, I paid $340 NIB. Good specs, fast, versatile, webcam is great, shortcuts are nice, will need a memory upgrade if you run multiple programs like I do, but at max it was handling a virtual environment with photoshop pro running and multiple browsers up on the actual environment, all at the same time, not too shabby. No other problems thus far (12 months). Oh and the battery will last about 2 hours, you can play with your power settings to get it to last longer, or just get another battery......Find helpful customer reviews and review ratings for Gateway M-1631u 15.4 inch Notebook
I haven't had any of the problems some folks have been mentioning, except for the overheating and the battery life. Performance wise, this machine has suited my needs: music shuffling back and forth with an iphone, lots of internet, simultaneous running of many programs. The display is sharp and it's quite fast for a stock machine.But, back to the heat problem. Apparently, Gateway (or whoever they used to build it) designed a heat sink that actually retains the heat rather than dissipates it. This is bad. Shutting down without warning is also bad. Sometimes very bad. I've been trying to determine a way to fix it or at least find some sort of software that would at least give warning when it's getting too hot but after about a year, I've pretty much given up. I keep finding folks who say the fan is broken probably or there's lots of dust. Neither of these is true. Still using it, but thinking about going back to a desktop for home use and just having my iphone, or maybe a tablet... or... a Mac if I come into lots of extra money.
No comments:
Post a Comment