Review of Samsung NP-QX411-W02UB Laptop - 14" LED backlit - 2nd GEN i5-2450M

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I have been looking for a new laptop for some time now. Trying to find a computer that is well-built, has great battery life, plenty of RAM and memory, and is a good price is a pretty tall order. I've looked at all brands, ASUS, HP, Sony, Lenovo, Dell, even Mac. Macs were too expensive, as were the Sony models that I looked at. It came down to a decision between ASUS and this Samsung. However, with the metal construction, and very well put together body, this feels very solid.

Battery life has been outstanding! 6 hours+ with the screen on full brightness. Graphics look great, videos are smooth with no lag or problems. DVD drive is very quiet, and boots up quickly. Very speedy processor, plenty of RAM...TONS of hard drive space. This computer has been flawless. I have a Samsung phone, and several other Samsung products, but this is the first Samsung computer that I've owned. I'm very pleased with it!

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Well, I did not bought it from here but it does not matter. The computer has been great before I found out (after the return policy period) that the battery is faulty -it only last for 8 minutes after I unplugged the power cord. The reading dropped from like 78% directly to 8% without intermediate values. I sent it to Samsung for repair, and they seem to repaired the battery to an OK status (last for like 2-3 hours), but brought new problems -the LED lights (wifi, hdd and Numlock indicators) stopped working. I complained and sent it back to repair again, they claimed nothing is wrong and sent it back "directly", but I found out that the LEDs started to work properly, but the battery is now completely dead, even worse than the first time -it won't charge at all. I completely stuck to my desk with a laptop that is without any mobility. I tried to get a replacement from Samsung and they wouldn't let me, claimed that sending it back to repair again was the only thing they can do. Frustrated.

So if you bought a defective Samsung product, don't bother to repair, just return it or have an exchange from the dealer.

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Very good computer especially at the $628 price. A Mac with comparable attributes would cost 4 times. 9 hr battery is a real plus. Watched 2 movies on long flight and had about 40% remaining.

Honest reviews on Samsung NP-QX411-W02UB Laptop - 14" LED backlit - 2nd GEN i5-2450M

I found this laptop to be a huge problem.

the internet didn't work well at all

the battery drained after only a couple hours

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Bought this computer new, its ok.

Too many things about this laptop I'm not crazy about like wacky touch pad, no lit keyboard, lousy speakers, hidden usb ports, etc.

But I'll admit, it did the job and has Windows 7.