I bought this as a birthday and graduation gift for my sister, after I saw her old Pavilion DV4150US. I wanted her to have something that'll carry her farther than just her current Master's studies, as well as help her with her orchestra performances and student tutoring sessions. She was absolutely ecstatic when she signed for it and opened the box!
She ran into one problem: Office 2010 Professional. For some inane reason, when she got ready to use Word 2010, it asked her for the product key. The other applications in the suite did likewise. We checked all the paperwork that came with the system to no avail. Because it was loaded by HP (OEM), she'll have to wait for when she has time off to call HP's Customer Care to request help. That makes me rather unhappy 'cause I don't like giving anyone, even my own sister, a half-functioning gift.
In the meantime, she's able to use it a lot more for her classes, her students, and her performances without any hangups or issues. Will update this review once we hear from HP.
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