Sunday, January 12, 2014

Buy HP Pavilion dv7t Select Edition Notebook PC, Intel Core i7-720QM

HP Pavilion dv7t Select Edition Notebook PC, Intel Core i7-720QM Quad Core processor 1.6GHz, 17.3' HD HP LED BrightView Widescreen, 6GB Memory, 500GB Hard Drive, 1GB ATI Mobility Radeon HD 5650 Graphics, Windows 7 Home Premium
Customer Ratings: 2 stars
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2 year old laptop HP DV7T-4100 with Samsung HM640JJ HDD. Right outside the 2 year warranty you start getting warnings of imminent HDD failure. Well you can't backup, you can't do anything as the backups all fail. You can't boot from disk (yes bios updated to boot from CD and yes the CD worked on other laptops). HP offers to charge you more to replace the HDD than you can purchase it online and HP gives you a 90 day warranty while Seagate has a 3 year warranty. Oh there is a reason Samsung sold this business off to Seagate.... it's a known early failure.

Worst hard drive error. DO NOT BUY!!! If you still think it's worth it, check HP's own website for all the issues with the DV7 and DV6's and early HDD errors. Consumer support was awful.

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I am sending this piece in for the third time for the same issue. HP support is the worst support I have ever dealt with. The computer randomly reboots. HP doesn't even try to reproduce the problem. Steps to reproduce: 1) turn computer on. 2) Wait. If you can follow those steps, you are already more capable than their techs.

Sent it in the first time and they wiped the hdd and sent it back. They did not take any time to even try to reproduce the error. In fact, looking at the event log, it unexpectedly rebooted twice while HP had it, after the hdd was re-imaged. Makes me think they had reproduced it, but didn't care.

Sent it in the second time. Looking at the event log after I received it back, they only had it running for 2.5 days. (This time I did not it was powered on, then osee that it had unexpectedly rebooted on them) On Feb 25,n Feb 26th the date was changed to Feb 28, then on Mar 1 it was powered down. I assume the date change is due to having the CMOS battery out of the computer for 2 days? Why would they need to do this to reproduce a reboot issue? I explicitly asked that they not send it back until it was reproduced and fixed. It seems like they have a list of things they check, anen,d if those items are not brok they assume the computer works. I also asked that they call me so I can help them through reproducing it. No call.

After receiving it back, I turned it on, opened up a browser, then let it sit. It rebooted on its own just over a day later.

Run away from HP. Just run away.

Best Deals for HP Pavilion dv7t Select Edition Notebook PC, Intel Core i7-720QM

This computer has great hardware, an awesome screen, top notch graphics and an amazing sound system. It's fast and sleek, relatively light and very easy to use and customize. The only downside is battery time. Fully charged, it only seems to last for about an hour and a half. Other then that, it's a great product.

Honest reviews on HP Pavilion dv7t Select Edition Notebook PC, Intel Core i7-720QM

supposed to be high performance entertainment, awful touchpad, no firewire port, bad keyboard layout (to far away), graphics card is average.

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