I got this laptop for my daughter. I was setting it up for her. At first, everything was fine until I had to use the touchpad. That's where it all the disappointment started. I tried everything and finally, I had to call Asus tech support. Another disappointment here! I started talking to a Tech Support rep at 3:30pm and by the time I was finished, it was 8:30pm. I spoke to 3. The first 2, after 30 minutes of trying to help me, we got disconnected. The 3rd one, after letting him know exactly what the instructions of the other 2 and what was the result, he just told me to do a recovery. That took over 4 hours. All of that so I can make the touch pad work. Too much. I returned it and will probably not go to Asus again. I am back to HP which I had so much better tech support experience. Just decided to try Asus since its for my daughter. I figured with the spec and price, you can't go wrong. I am so wrong. Bought her HP and never looked back!
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I ordered this computer when I spilled water on my old one and burned out the sound. If you like smart phones, and that swiping app technology than this is the computer for you. It is fast and sounds very good. This is my 3rd Asus computer, and they have the most speed for the money. I am not a smartphone user and didn't realize that Windows 8 was this technology so I continue to use both of my computers. I also didn't realize it didn't come with Microsoft office loaded and I can't load mine because it is a different version. But those are issues I did not research and are of no fault of this product. Technically up to date machine, that does the job and is fast.
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the first laptop is dead on arrival but the second one is very good.. I'm using it right now.. very clear.. awesomeness is my rating
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